Dear Captain Awkward,
I’m not sure whether I’m being ungenerous or this really is rude; hopefully you can help!
I’ve been with my firm for a long time; longer than most of the staff. I have a ton of institutional knowledge, and am the in-office expert on several specialized processes. Between that and my love of teaching, I find myself giving a lot of little tutorials and helping to troubleshoot issues, and it’s generally really great!
I get interrupted. A lot. I know my explanations can get fairly detailed (out of necessity!), but I don’t think it’s right to interrupt someone whose day you’ve disrupted, and more often than not it’s to ask a question that I was actively addressing. It should be noted that these are people stopping by my desk, not emailing or calling with their questions.
The worst is when people interrupt me to “correct” me on something I know extremely well. I’ll explain the format something needs to be in, and they’ll interrupt with “Well actually, it needs to be an excel document” when I just said it needs to be a *.csv. Because it needs to be a *.csv. I had one guy do this on his first day, as I was explaining something to a neighboring employee!
I don’t know how to make this stop. There’s a huge expectation that I be friendly and polite, but I want nothing more than to tell them “You’re clearly not interested in learning. Please leave so I can work,” and forward them a link to a search engine (and possibly a muzzle). I try not to let these interactions spoil my day, but they sometimes get me so bent out of shape I cancel my evening plans so I can decompress angrily at home.
Possibly related: despite my experience level, I’m relatively young, and even younger-looking. I’m also a woman. My older coworkers seldom pull this nonsense, and neither do women my age. Men my age are not just the worst offenders; they’re they only offenders. At this point I kind of dread every new male hire under 40. I don’t want it to make this a sexism thing, but it really does seem like one.
What do I do to stop the interrupters?
Wishing they would fall in a Well, Actually